10. Trades

10.1.

Generally subject to eligibility requirements and geographic restrictions, our Services may allow you to trade through your UNX account (“Trade”):

• A certain Digital Asset for another Digital Asset.

• The Digital Assets that may be available for Trades may change, without notice. You may not be able to Trade certain Digital Assets for certain other Digital Assets.

10.2.

All Trades are final, non-refundable, and non-reversible. All orders are non-cancellable, including before or after we execute a Trade, unless otherwise provided in these terms. In some circumstances, you may have the opportunity to request cancellation of an order before we execute the Trade, but we may refuse any cancellation request at our sole discretion. If we fulfill such a cancellation request, that doesn’t mean we'll cancel future orders in the same or similar circumstances. In the event of an error, whether via our Services or Platform, in a purchase order confirmation, in processing your purchase, in funding your UNX account, or any other Transaction, we reserve the right, and you authorize us, to correct such error, including by revising the Transaction (including charging the correct price), cancelling the Transaction, or taking any other action to resolve the error.

10.3.

To optimize Transaction efficiency and minimize costs, we utilize a sweep mechanism that transfers funds to a hot wallet, which serves as a shared liquidity pool within an omnibus wallet managed by a third-party service provider. This structure allows for efficient internal transfers and minimized on-chain transaction costs while maintaining security.

When you initiate a Trade, the necessary Funds are allocated within an omnibus wallet to facilitate the Transaction. We maintain an internal ledger that accurately tracks user Balances and Transactions, ensuring that each Customer Asset remains properly accounted for within the shared vault. Additionally, for users within an omnibus vault structure, a third-party provider maintains its own transaction ledger linking user IDs to Transactions.

Digital assets may be held across multiple blockchain protocols and, in some cases, transferred off the primary blockchain to shared blockchain addresses controlled by us or stored in alternative blockchain-compatible formats.

We implement robust security protocols to protect digital assets within an omnibus wallet structure, ensuring that both smaller and high-value transactions are processed efficiently and securely.

10.4.

Our Platform integrates with third-party service providers that may support the use of layer 2 blockchain networks for certain Transactions. These layer 2 networks and services are developed, maintained, and operated by independent third parties, over which we have no control. While our Platform may facilitate access to these services, we do not operate, manage, or guarantee the functionality, security, or availability of any Layer 2 network or service provider. We may, at our discretion, modify, restrict, or discontinue support for certain Layer 2 networks or third-party service providers at any time.

You acknowledge and agree that any Layer 2 functionality you access is subject to a third-party provider’s terms of service and is outside our control. We make no representations, warranties, or guarantees regarding the availability, performance, security, or compatibility of any Layer 2 network with our Platform or any third-party service provider.

By using Layer 2 networks, you agree that we disclaim all responsibility for any loss, liability, or damage - whether direct or indirect - that you may incur due to the use of a third-party service provider or Layer 2 network, including but not limited to network failures, security vulnerabilities, transaction errors, or service disruptions.

10.5.

To make a Trade, you must submit an order through the services. When you submit an order, you authorize us to execute a transaction in accordance with the order and to charge you any applicable fees. We cannot guarantee any order will trade at any particular exchange rate and the exchange rates that may be used for your order may differ from rates provided by third parties.